Privacy Policy

Privacy Policy for Vsim eSIM Services

Effective Date: 24 March, 2024

At Vsim, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services, including purchasing eSIM products.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Payment details (e.g., credit card information)

  • Contact information

b. Usage Data:

  • Device information (e.g., IP address, browser type, operating system)

  • Usage data (e.g., pages visited, time spent, browsing behavior)

c. Location Data:

  • We may collect location information when you use our eSIM services, especially if location features are integrated into the services.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our eSIM services.

  • Process payments and transactions.

  • Improve our services and user experience.

  • Communicate with you regarding orders, customer support, or marketing.

  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your personal information with:

  • Third-party service providers: For purposes like payment processing, data storage, customer support, and analytics.

  • Business partners: If we offer joint services or promotions.

  • Legal compliance: If required by law or to protect the rights and safety of our users or services.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track usage on our website. Cookies help us analyze trends, administer the website, and improve your experience. You can control cookies through your browser settings.

6. International Data Transfers

As our services are global, your personal data may be transferred to and processed in countries outside of your own. By using our services, you consent to this transfer and processing.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and obtain a copy of your personal data.

  • Right to correct or update your personal information.

  • Right to request the deletion of your personal information.

  • Right to object to the processing of your personal data for certain purposes.

  • Right to withdraw consent at any time if processing is based on consent.

To exercise these rights, please contact us using the details below.

8. Retention of Data

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:

Email: info@vsim.es